ronnie_suburban wrote:
Carry-out lunch for the office from Smoque this past Friday was superb and made me appreciate, once again, how remarkably consistent the food quality is at Smoque. For our group, we ordered just about everything on the menu . . . except for St. Louis ribs. When I called to place the order I was informed that, "due to quality issues," St. Louis ribs were not available, and that they hadn't been for a couple of weeks.
When I picked up the order I asked Barry Sorkin about it. He told me that because pork belly pricing is currently so high, spare ribs are being trimmed extremely closely, in order to increase the yield on bellies. As such, the layer of fat that normally resides atop the spares has been MIA. The result is ribs that dry out during cooking. When Smoque couldn't get spares that met their standards, they pulled them from the menu. Since then, they've been working with their supplier to find a processor that can provide spares that make the grade. About 10 samples have already been tested, and they now believe they've identified an acceptable source for the spares. It's likely that they'll return to the menu soon.
Personally, even though I was in the mood for St. Louis ribs, I thought it was great that when they had a product there weren't happy with, they pulled it. There aren't many places that would do this and I think it speaks volumes about why Smoque has become as successful as it has. There's a level of care here that one doesn't find often enough and it's refreshing to see. I wish more places cared this much about the food they're serving.
=R=
Thanks for sharing Ron. That does seem rare, and as I think about it, I guess it shouldn't really surprise me. The care they show is always evident the minute you walk in the door. They are polite, make sure everyone can find seating, the place is always remarkably clean for a place doing their volume of business (and selling bbq) and the food is great. Now if they can just get that pastrami from the GCM BBQ event on their menu!