Jazzfood wrote:I'll post a dinner next wk on events.
Look at the date on this post! 17 May 2013. This is likely the first time GrubHub's exorbitant fee scheme was mentioned on LTHF.Smassey wrote: Given that I live two blocks west and this is the third tenant in this space since we moved in 2007, I was thrilled to read the LTH raves for Rainbow. I work in Lakeview and take the Brown Line, so I placed an order via Grub Hub at 5:25, and requested, under comments, a 6:30 pickup time. At 5:43, I received a text that my order was ready. On arrival, at 6:30, I was asked by the gentleman (perhaps the owner, I regret I didn't ask) at the window how I learned of Rainbow. I sheepishly said, "The website", assuming he knew which one, then added to be sure, "LTH Forum". He responded, "I thought so because you ordered the Issan sausage."
He informed me of a service charge from Grub Hub to restaurants for pickup orders, in this case $7.50. When I placed on my order, the screen showed I would have been charged $7.50 for delivery, but it appeared to be waived for pickup. I had no idea that this charge was passed on to the restaurants, so it looks like this was my last ever Grub Hub order. When paying for my meal I tipped him extra, to offset this fee, and he was extremely reluctant to accept it, trying very hard to return the money. Clearly his intent was just to educate me about GH for future circumstances, so consider it a lesson learned. I also received a carryout menu, and it indicates online ordering is available at http://www.rainbowcuisine.us, as mentioned by geli.
I will concentrate if an event here is posted on LTHF.wineaux wrote: [edit] We also never use 3rd party delivery services... we're adamant about all the proceeds going to the restaurants and their hard-working staffs instead of a delivery service that has no vested interest or loyalty to the restaurants.
Cathy2 wrote:What was the cost per person for this dinner?
Jazzfood wrote:Call them direct, otherwise they have to give a cut to whomever they're using to deliver.
boudreaulicious wrote:Jazzfood wrote:Call them direct, otherwise they have to give a cut to whomever they're using to deliver.
I’d add to this that there are some items that they don’t even put on the online menus—if you call, they’ll usually make them and you can specify if you want a certain spice level. The online orders are much more likely to be a lower heat level if that matters to you.
Jazzfood wrote:Tired from running around the last few days w/a cousin in town from SF so we ordered delivery. Besides being as good as always, Mote told me we were the 5th customer of the night. This was @ 8 30. They could sure use some LTH love.