Greetings!
This is a great feedback and I am sure the management appreciates it. In fact, as an ethnic Kyrgyz I am much delighted to read such a vivid discussion. Thank you!
As far as conflicting information or lack of certain dishes, I think it's a matter of time. Come on people, this is a brand new experience for the family venturing into the restaurant business in America. -- How many of you would dare to open the first American restaurant in Central Asia?.. Do you realize how overwhelming it is to start a new business with no previous industry experience?.. Also, let's say you were missing certain
"proper" ingredients (for whatever reason). Would you skip the item on the menu all together or go ahead with closest substitutes just to please your customers?..
Please keep in mind that Jibek Jolu is a family-owned restaurant. They serve same food as they would eat themselves! -- That by the way also explains variations of cooking certain dishes. -- The restaurant has been around just for a couple months and they are still trying to figure out the tastes of their customers as well as order flow. The fact that so many people have posted comments about lagman, manty, and other dishes is only indicative how popular these dishes are. So it's not surprising that by the time the next customer walks in, they already had run out of the meal. -- Can you imagine two hundred people ordering different things in a single day? Worse yet, can you now forecast what another five hundred people would be ordering tomorrow?..
Also, if you have noticed, these meals are hand-made from scratch to finish. Most of genuinely
"traditional" dishes are very elaborate and time-consuming. Plus, where else would you expect to pay just a couple of euros (dollars) for something hand-made AND healthy?
In my humble opinion, the owners deserve some break (from criticism) as well as some benefit of the doubt. They work hard and want nothing else but happy (and repeat) customers.
If you really want to get a certain dish (especially if you want it cooked in a certain way), I think it would only be fair to give the restaurant an advanced notice. -- Would you tell your Mom that you wanted her apple pie beforehand or when you suddenly show up at the doorstep? Surprise!..
Other than that, welcome to Central Asia (from the Kyrgyz angle)! Enjoy the truly home-made food the way we eat it, which is your best available opportunity to get a glimpse of the part of the world that is 12-hours away.
Bon appetit!
Kyrgyz_Don_Quixote
Disclaimer: I am not related to the restaurant owners. In fact, I have never met them.