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Amazon plans big expansion of online grocery business

Amazon plans big expansion of online grocery business
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  • Post #61 - July 18th, 2022, 3:45 pm
    Post #61 - July 18th, 2022, 3:45 pm Post #61 - July 18th, 2022, 3:45 pm
    Giovanna says: "It's almost as if it's a storehouse for deliveries and you're grudgingly allowed to shop there."

    Nailed it!
  • Post #62 - May 13th, 2023, 1:51 pm
    Post #62 - May 13th, 2023, 1:51 pm Post #62 - May 13th, 2023, 1:51 pm
    Three grocery stores in Arlington Heights, each with a different story: One just closed, another is being revamped amid ownership change, while the third is in limbo.

    Signs for a long-rumored Amazon Fresh grocery store at the Town & Country Shopping Center came down almost as quickly as they went up, leaving shoppers wondering whether the e-commerce giant's brick-and-mortar supermarket ever is coming to town.

    https://www.dailyherald.com/business/20 ... r-rebrands
    Never order barbecue in a place that also serves quiche - Lewis Grizzard
  • Post #63 - May 13th, 2023, 2:58 pm
    Post #63 - May 13th, 2023, 2:58 pm Post #63 - May 13th, 2023, 2:58 pm
    Even though they probably don't share the exact same target customers, it seems pretty clear at this point -- between the closings and non-openings -- that the Amazon Fresh stores haven't done much more than (fail to?) cannibalize business from Whole Foods. Either way, they don't seem to have developed any real following or meaningful market share.

    =R=
    Same planet, different world
  • Post #64 - May 13th, 2023, 6:22 pm
    Post #64 - May 13th, 2023, 6:22 pm Post #64 - May 13th, 2023, 6:22 pm
    The issue with these Amazon Fresh stores is they seem very cold (not welcoming) and everything they sell there can be bought at other more robust grocery stores. Also They don't seem that completive on price in that it would make someone choose this chain over another.

    I think the whole concept was to demonstrate the automated checkout which in my opinion is still not ready for prime time. I was charged 2x for items I bought 1x off only to find out 3 hours later (when the receipt is emailed to you). Its also frustrating to call regarding your issue and you get a call center in Philippines (Which doesn't have amazon fresh physical stores) and you tell them your issue and they think you got a delivery from amazon.com and tell you to keep the excess order when it s the fault of technology from the amazon fresh stores and there was actually no excess items, but just charged 2x for items bought 1x (i.e. 1 jar of mayo bought charged for 2 jars).
  • Post #65 - January 13th, 2024, 3:28 pm
    Post #65 - January 13th, 2024, 3:28 pm Post #65 - January 13th, 2024, 3:28 pm
    Anyone else coming around to the Amazon Fresh stores? I kinda love them. I'm only been to two of them, but the pricing on some of the stock they are trying to move is absolutely hilarious. I've been taking advantage pretty frequently. My last haul was Johnsonville brats and breakfast sausages for under 2 dollars and one dollar respectively. I also scored full slabs of individually vacuum packed baby backs for 89c per lb, a few weeks before Xmas. The Mrs and I go for sport, now.
    We cannot be friends if you do not know the difference between Mayo and Miracle Whip.
    Pronoun: That fool over there
    Identifies as: A human that doesn't need to "identify as" something to try to somehow be interesting.
  • Post #66 - April 2nd, 2024, 8:05 pm
    Post #66 - April 2nd, 2024, 8:05 pm Post #66 - April 2nd, 2024, 8:05 pm
    Amazon Fresh is moving away from a feature of its grocery stores where customers could skip checkout altogether.
    Amazon is phasing out its checkout-less grocery stores with “Just Walk Out” technology, first reported by The Information Tuesday. The company’s senior vice president of grocery stores says they’re moving away from Just Walk Out, which relied on cameras and sensors to track what people were leaving the store with.

    Instead, Amazon is moving towards Dash Carts, a scanner and screen that’s embedded in your shopping cart, allowing you to checkout as you shop. These offer a more reliable solution than Just Walk Out. Amazon Fresh stores will also feature self check out counters from now on, for people who aren’t Amazon members.

    “We’re rolling out Amazon Dash Cart, our smart-shopping carts,” said an Amazon spokesperson to Gizmodo. Amazon confirmed this feature is replacing its Just Walk Out technology in existing stores.

    According to The Information, 700 out of 1,000 Just Walk Out sales required human reviewers as of 2022. This widely missed Amazon’s internal goals of reaching less than 50 reviews per 1,000 sales. Amazon called this characterization inaccurate, and disputes how many purchases require reviews.

    https://gizmodo.com/amazon-reportedly-d ... 1851381116
  • Post #67 - April 3rd, 2024, 3:10 pm
    Post #67 - April 3rd, 2024, 3:10 pm Post #67 - April 3rd, 2024, 3:10 pm
    polster wrote:Amazon Fresh is moving away from a feature of its grocery stores where customers could skip checkout altogether.
    Amazon is phasing out its checkout-less grocery stores with “Just Walk Out” technology, first reported by The Information Tuesday. The company’s senior vice president of grocery stores says they’re moving away from Just Walk Out, which relied on cameras and sensors to track what people were leaving the store with.

    Instead, Amazon is moving towards Dash Carts, a scanner and screen that’s embedded in your shopping cart, allowing you to checkout as you shop. These offer a more reliable solution than Just Walk Out. Amazon Fresh stores will also feature self check out counters from now on, for people who aren’t Amazon members.

    “We’re rolling out Amazon Dash Cart, our smart-shopping carts,” said an Amazon spokesperson to Gizmodo. Amazon confirmed this feature is replacing its Just Walk Out technology in existing stores.

    According to The Information, 700 out of 1,000 Just Walk Out sales required human reviewers as of 2022. This widely missed Amazon’s internal goals of reaching less than 50 reviews per 1,000 sales. Amazon called this characterization inaccurate, and disputes how many purchases require reviews.

    https://gizmodo.com/amazon-reportedly-d ... 1851381116

    My understanding is that billing required an offshore team of 1000 to review. So in this case, AI means "actually, Indians"
    What is patriotism, but the love of good things we ate in our childhood?
    -- Lin Yutang
  • Post #68 - April 4th, 2024, 10:40 am
    Post #68 - April 4th, 2024, 10:40 am Post #68 - April 4th, 2024, 10:40 am
    From CNN.com Amazon’s cashier-less technology was supposed to revolutionize grocery shopping. It’s been a flop
    Amazon said it is removing the technology at US Amazon Fresh grocery stores which allows customers to pay for their groceries without waiting in line for a cashier or using a self-checkout machine. Instead, Amazon said it’s replacing it with Dash Cart at its more than 40 locations, a “smart shopping cart” which allows shoppers to scan groceries, link to online shopping lists and check out their groceries. The company has been testing Dash Carts at some Fresh and Whole Foods locations in the past.

    Customers just haven’t bought into cashier-less technology, especially in grocery stores where they purchase larger quantities and face extra tasks such as weighing produce. Amazon says the checkout technology may be more seamless in smaller stores – that could include the Amazon Go convenience stores.
    In a statement, Amazon said it will continue using the Just Walk Out technology in Amazon Go stores, at smaller format Fresh stores in the UK, and third-party locations such as certain sports stadiums and college campuses. Amazon had used roughly 1,000 humans in India, according to some news reports, to help monitor accurate checkouts. The company told CNN it’s “reducing the number of human reviews” while developing the “Just Walk Out” technology. Amazon said besides data associates’ main role in working on the underlying technology, they also “validate a small minority” of shopping visits.

    Customers entered Fresh stores using Amazon One palm recognition, the app or a credit or debit card. Amazon said “sensors, cameras, and deep learning tools” caught what customers took off the shelf, automatically charging them.

    Amazon says it is also installing self-checkout kiosks and assisted checkout options at Fresh locations once they’ve transitioned to using Dash Cart.
    The tech giant opened its first Amazon Fresh store in 2020, and has more than 40 locations across the US. After Amazon bought Whole Foods in 2017, it added cashier-less checkout in those stores as well.
    ...
    In 2021, Amazon eliminated checkout lines in a full-sized, 25,000-square-foot Amazon fresh store in Washington state, and announced it was ramping up openings of the stores. But Amazon Fresh has faced setbacks since it debuted, including challenges getting shoppers to buy groceries in its Amazon Fresh grocery stores, and it laid off workers.

    Starting in 2023, the company said it was pausing Amazon Fresh store expansions.

    “We’re doing a fair bit of experimentation today in those stores to try to find a format that we think resonates with customers,” Amazon CEO Andy Jassy said in February 2023. “We’ve decided over the last year or so that we’re not going to expand the physical Fresh [stores] until we have that equation.”

    In response, Amazon has redesigned Fresh stores in Chicago and Southern California. For example, in two Chicago-area locations in 2023, Amazon added hundreds of new name brands, more quick meal options, self-checkout kiosks and the Dash carts.


    It seems to me that Amazon has some problems just doing the basics of running grocery stores and is too obsessed with technological gimmicks.
  • Post #69 - April 4th, 2024, 11:31 am
    Post #69 - April 4th, 2024, 11:31 am Post #69 - April 4th, 2024, 11:31 am
    ekreider wrote:It seems to me that Amazon has some problems just doing the basics of running grocery stores and is too obsessed with technological gimmicks.

    I think the issue with the FRESH stores is there just isn't that value proposition for buying anything in the brick and mortar Amazon grocery store. Basically its a small footprint store compared to Jewel or Mariano's with a much smaller selection of merchandise at a not too competitive price point. The whole reason people buy on the Amazon.com website is its usually cheaper and more convenient on most common items sold at brick and mortar stores. The Amazon Fresh store is selling the same crap items that can be bought at Jewel, Mariano's, or any other local grocer at a NON Competitive price point.. Especially the fruits and veggies @ the Amazon Fresh store is overpriced compared to any other retail grocery store.
  • Post #70 - April 4th, 2024, 11:41 am
    Post #70 - April 4th, 2024, 11:41 am Post #70 - April 4th, 2024, 11:41 am
    ekreider wrote:It seems to me that Amazon has some problems just doing the basics of running grocery stores and is too obsessed with technological gimmicks.


    I think they’re doing a great job with Whole Foods.

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